We’ve also found that companies that invest in cloud end up spending an average of 20 percent less on security technologies than those who don’t – freeing up funds from their infrastructure budget that can be better applied elsewhere. This doesn’t have to be a big-bang approach to digital transformation – many firms have found savings on license maintenance, for example, can help them innovate on the edges in areas like CRM, general ledger reconciliation, analytics, and cloud ERP (with a hub-and-spoke approach) while honing their cloud chops. With our data showing that cloud delivers 2.1 times more ROI than on-premise applications, even a small shift can deliver significant value (plus tax advantages, surely to be appreciated by the CFO). If you haven’t moved at least 15% of your IT operations to the cloud, now’s the time to start. Organizations such as Rimini Street are providing support as a service and we’ve found they deliver better results than many traditional license maintenance support operations.Ģ. If you have internal skill levels that beat the skills of the call centers you’re contacting with questions, or have found poor resolution rates, third-party support may offer significant savings while improving issue resolution. – How often you use support, and how “supportive” it is. Vendors don’t want you to know this, but going off support doesn’t mean you can’t reengage down the road (at more attractive terms) if you decide you need the latest and greatest. If you’re several upgrades behind and have plans to upgrade, you are paying a lot for features and functionality you’re not likely to adopt – or you’re likely looking at a reimplementation anyway.

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