Port 443 is blocked – Port 443 UDP must be open for Bitdefender VPN to work.

Public Wi-Fi (like in a hotel, school, or office) – Contact the network administrator to see if they can change the firewall settings and allow the VPN connection.

Another VPN or Proxy – If you’re running another VPN or Proxy, disable it when trying to connect.

If you’re not sure, look in your router’s manual, contact the manufacturer or your Internet provider. Firewall – Check that your firewall isn’t blocking the VPN.No Internet – Make sure your device is connected to the Internet with a strong and stable connection.There are a few common causes of Bitdefender VPN errors: Ⓘ Note: If a particular website doesn’t work with VPN, check out this article instead – Can’t access a website when Bitdefender VPN is active? Here’s what to do Error code: 2 | Error code: 4 | Error code: 9 | Error code: 10 | Error code: 12 | Error code: 99 | Error code 182 (TunnelConnect) | Failed to get server list, please try again later

If you’re using Bitdefender VPN you might see one of these error messages or a different error code: An error occurred while trying to connect.

This page helps you fix Bitdefender VPN connection errors on Windows, Mac, Android, iPhone & iPad.

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